BilletSPIN Return/Refund Policy

We at BilletSPIN want you to be fully satisfied with your purchase and request that you contact us if there is any issue with your item upon receiving it. We will do our utmost best to accommodate you to make sure you are fully satisfied with your purchase. However, there are some things to consider:

  • We can not except a return that is damaged unless it occurred during fulfillment of the order.

  • We will supply a return label if the item is deflective and requires a return.

  • Expect some variations from the pictured item when it comes to materials that we do special processes to (including, but not limited to, Timascus, Mokume, Copper).

  • Contact must be initiated shortly after the item is received.

We reserve the right to deny a return for items that do not follow these policies.

Thank you for being a valued customer and for understanding that for a small business such as ours to survive, we rely on the honesty and integrity of our wonderful customers!

Privacy Policy

All info provided to BilletSPIN is fully protected for privacy and not provided to any other party.